ICICI Bank is India's second-largest bank with total assets of about USD 38.5 B and offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management.

Uberall supports Banking customer strategies

Banking is facing new market opportunities and the challenges to serve customers in the same token. Emerging players use technology differentiators to elude competition from the traditional brick and mortar banks and to pose a significant challenge.

With customer demands on the rise, Banks must seek innovative and proactive strategies to satisfy and retain customer loyalty. Technology and convenience have soared with the Internet becoming a secure, and available resource to many economies. Banks must now refocus their energies to develop and deliver new products and services alongside implementing risk-averting business strategies that can deliver early pay-offs for their technology spend.

Over the years Uberall has successfully created products for Banking and Financial Services Industry that will keep them on top of the technology in this competitive landscape. From developing end-to-end CRM products, real-time Transaction processing systems that tightly integrate with NMAS and MATCH to Support Management Products that integrates Banks, Merchants and Vendors to provide a zero fault Card Management Solution that supports over 150,000 live Merchant Terminals.
 
To find out more about Uberall’s work in this industry, please contact us at expertise@myuberall.com
 
 
 
ICICI, India’s 2nd largest bank selects Uberall for retaining competitiveness
 
Problem: Online CRM to manage and Support the largest Home Loan customer base in the country.
 
Approach: Automate/streamline the complete business process by integrating Processes, Call Centers, Back-Office and nationwide marketing Affiliates.
 
Recommendations:
Common platform for marketing affiliate which streamlines all the activities and integration with internals.

Results: Improved customer responsiveness, Improved productivity, Improved overall efficiency
To Contact Us: Tel. +91-20-27293902/03 Email : sales@myuberall.com  © Copyright Überall Solutions (I) Ltd. 2006. All rights reserved